Terms and Conditions

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• Rights in respect to being informed regarding the nature of the treatment planned including benefits expected, risks involved, and participation in the development of the treatment plan;
• The right to refuse treatment;
• The right to reserve confidentiality
• The right to be treated with full recognition of their personal dignity, individuality, and need for privacy;
• The right to receive services in adequate facilities;
• The right to know the qualifications of the staff providing them services; and
• If the patient is found ineligible for services, the right to receive a written explanation, stating their rights for appeal, if any.
• The right to a full refund of the appointment security fee shall the appointment need to be canceled/rescheduled, however, the responsibility of the patient is to cancel/reschedule the appointment within 48 hours or the fee shall be forfeited.

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